We get a ton of great customer feedback and love…
We’re lucky in that we get to hear from our clients all the time. Our Client Service and Personal Account Representatives, who work very hard to give you the best Ovation experience, have daily conversations with clients about everything from hair health to product instructions. Because we love getting to know you, I thought it would fun for you to get to know us. The employees here represent different backgrounds, ethnicities, personalities, and very different hair types. Learning about the ways each of us use Ovation Products and what our individual results are, may give you a better idea of how the products works for many different types of people.
So Ovation Nation….Meet Lauren!
She works as one of our Personal Account Representatives. She specifically handles replenishment accounts and helps clients place all types of orders.
Since May of 2012
What is your favorite thing about working here?
Talking to people about improving the health of their hair, and getting them excited about using Ovation Hair products. I receive the occasional phone call from those who are skeptical about whether Ovation Hair products really work, and it’s been really rewarding to hear back from those letting me know that they love how their hair looks/ feels, and are thrilled with the regrowth!
What are some of your favorite things to do while you’re not at work?
In my free time I enjoy singing, going to concerts, shopping, finding/trying DIY projects, being outdoors, and spending time with family/friends.
What is your hair type?
My hair type is curly/coarse/ bi-racial/mixed hair.
What is your go-to hair style?
When all else fails, a loose side braid. When I eventually undo the braid I have a loose wavy curl that has tamed the frizz /flyaways naturally. It’s a win-win.
How do you use the Ovation products? What is your hair care regimen?
I use the Advanced Cell Therapy System because its sulfate & paraben free. It provides my hair with vitamins, antioxidants, protein and amino acids that nourish my hair gently without removing any of my hair’s natural moisture. I use the shampoo & crème rinse regularly, and add the Cell Therapy Leave-in treatment to my hair regimen 3 times a week. I apply the Cell Therapy to my scalp on Monday, Wednesday, and Friday and sleep with it in overnight. The following day depending on my morning, I may rinse it out in the shower when I wake up or leave it in for the remainder of the day. Because the Cell Therapy Leave-In Treatment is additive free it doesn’t affect my hair style or weigh my hair down, so leaving it in throughout the day only benefits my hair follicle by giving it more time to absorb the nutrients the Cell Therapy is providing to stimulate new softer, stronger regrowth.
How has Ovation improved the health of your hair?
I used to experience excessive shedding due to over-processing my hair with relaxers & the constant use of blow dryers and flat irons. I was so obsessed with getting my hair straight that I was unconsciously causing it more damage by frying it. Literally, 2 weeks after I started using Ovation I noticed a dramatic change in my hair texture improving. I was amazed at how hydrated and soft my hair felt. The breakage I had been experiencing for years had vanished and the strength of my hair felt restored.
What would you say to someone who’s interested in trying Ovation?
I would encourage them to try Ovation Hair products because depending on what you are trying to achieve with your hair, Ovation Hair products are designed to not only stimulate new thicker, stronger and longer healthy hair growth but the all-natural formula is providing your hair with the healthiest blend of nutrients to maintain healthy hair & scalp.
Thank you for sharing Lauren. You are a wonderful addition to the Ovation team!
<3 – Emily